We need to hold personal information about you on our computer system and in paper records to help us to look after your health needs, and your doctor is responsible for their accuracy and safe keeping. Please help to keep your record up to date by informing us of any changes to your circumstances. Doctors and staff in the practice have access to your medical
records to enable them to do their jobs. From time to time information may be shared with other health professionals involved in your care if it is necessary. Anyone with access to
your record is properly trained in confidentiality issues and is governed by both a legal and contractual duty to keep your details private.
All information about you is held securely and appropriate
safeguards are in place to prevent accidental loss.
In some circumstances we may be required by law to release
your details to statutory or other official bodies, for example if
a court order is presented, or in the case of public health issues. In other circumstances you may be required to give written consent before information is released – such as for
medical reports for insurance, solicitors etc. To ensure your privacy, we will not disclose information over the telephone or fax unless we are sure that we are talking to
you. Information will not be disclosed to family, friends, or
spouses unless we have prior written consent, and we do not
leave messages with others. You have a right to see your records if you wish. Please ask at
reception if you would like further details and our patient
Information leaflet. An appointment will be required. In some circumstances a fee may be payable.